Supervisory Skills
Supervisors manage key result areas in any organization. Our intention is to develop program that equip participants with the knowledge and
Delegation Skills
Leadership is one thing, and then having the ability to break down tasks to your team is another. At Eagles Management,
Women in Leadership Training Program
One of the loudest corporate jokes is that “The future is female”. It is important to appreciate the role that women
Emotional intelligence
EMOTIONAL INTELLIGENCE Emotional Intelligence is the ability to identify, understand and control one’s thoughts and feelings, communicate them clearly to others
Management Skills
In its simplest definition, management is being in charge of things, places and / or people. Many at times it is
Telesales Training
The basic fact about telesales is WHEN THE PHONE IS PUT DOWN - THE SALE IS OVER. The phone is probably
Consultative Selling Training Course
Consultative sales is the art of asking intelligent, well thought out questions in the hope of learning what the true requirements
Sales Skills Training
A company's sales force is the frontline for revenue generation and growth, so it's imperative that your sales team is effective,
Sales Presentations & Pitching Trainings
Winning pitches is vital to the success of any business. Yet all too often the process is rushed, the presenters lack
Building customer Service strategy
There is no question about the impact great customer service has on an organization. How to build a customer service strategy
Telephone Skills Training
The world of commerce has evolved rapidly in the last several decades, offering individuals a wide range of options for satisfying
Reception Skills Training
At Eagles Management, we understand that Receptionists are the first point of contact with your clients, so they need to create
Customer Service Management
Delighted customers return and send others; dissatisfied customers do not! Surveys have found that it costs about eight times as much
Handling Customer Complaints
At Eagles Management, we understand that successful businesses rely on satisfied customers. It’s all too easy to lose a good reputation
Customer Service skills Training in Kenya
At Eagles Management Consultants, we understand that customers are key for any business to thrive. We therefore, tailor our customer service